Distribution 

Smarter CRM for a Faster, More Connected Supply Chain 

Distributors today face growing pressure to deliver faster, meet more complex customer needs, and operate more efficiently across fragmented systems.

We help distribution businesses implement CRM solutions that unify sales, service, and operations, keeping teams connected, focused, and agile. Whether you operate in wholesale, industrial, food and beverage (F&B), or consumer goods, we tailor solutions to fit your needs.

Challenges Facing Distributors

Whether you're a wholesale distributor, manufacturer, OEM, component supplier, or logistics provider, you're likely facing challenges such as:

  • Disconnected Teams and Systems

    Sales, fulfillment, and customer service often operate on separate platforms, creating inefficiencies. 

  • Manual Order and Quote Processes

    Spreadsheets, emails, and legacy tools slow down quoting, ordering, and inventory inquiries. 

  • Demand for Real-Time Visibility

    Customers expect instant answers about availability, pricing, and delivery timelines. 

  • High Touch, Low Margin Models

    Distributors must differentiate with service—while keeping operations lean and scalable. 

Built for Distribution, Backed by Strategy 

We help distribution companies design CRM ecosystems that streamline operations, improve responsiveness, and support more efficient sales. 

Centralized Account & Order History

Give your team a single source of truth for every customer interaction. Quotes, orders, service tickets, and more.

Streamlined Quote-to-Order Workflows

We configure quoting and pricing logic within your CRM to reduce manual work and boost accuracy.

Smarter Sales Enablement

Support inside and field sales with tools that surface the right SKUs and reorder patterns. 

Customer Service That Scales

Design CRM-powered support to manage inquiries, return merchandise authorizations (RMAs), and requests across channels.

Why Distributors Choose Kona Kai 

1

Deep Industry Expertise

Specifically, complex B2B sales. We know how long cycles, large catalogs, and logistics shape your CRM needs.

2

Process-Driven CRM Design 

We help you select and configure the right platform, balancing flexibility, usability, and long-term growth. We focus on what your team truly needs, no bloat.

3

Integration-Friendly Architecture 

We connect CRM with enterprise resource planning (ERP), inventory, shipping, and other platforms.

We bring cross-sector experience to every engagement

List of Services

Let’s Build a More Efficient, Responsive Distribution Engine 


Whether you're replacing legacy tools or scaling for new channels, Kona Kai helps distributors build CRM systems that work harder and smarter. 

Talk to a CRM Consultant